Privacy Polcy

1. The Information We Collect

To provide industry-leading digital services, we collect information across several categories:

• Identifiers and Contact Information: Name, email address, postal address, phone number, company name, and job title when you voluntarily submit forms, request proposals, or subscribe to our insights.
• Commercial Information: Records of services purchased, considered, or other purchasing histories and tendencies related to our agency engagements.
• Internet and Network Activity (Automated Collection): As is standard practice for digital agencies, we collect technical data when you interact with our website. This includes your IP address, browser type, operating system, referring URLs, device information, and interaction data (such as pages viewed, time spent on pages, and clickstream data).
• Social Media and Third-Party Data: If you interact with our content on external platforms (e.g., RedNote, Instagram, LinkedIn), we may receive analytics data provided by those platforms to measure campaign performance.

2. How We Use Your Information

We use the data we collect for legitimate business purposes, including:

• Service Delivery & Client Management: To fulfill contractual obligations, manage projects, and deliver our agency services.
• Communication & Marketing: To respond to your inquiries, provide customer support, and send updates or promotional materials where permitted.
• Analytics & Improvement: To monitor website performance, understand user behavior, and improve our offerings.
• Security & Compliance: To detect and prevent fraud, abuse, or illegal activity, and to meet legal or regulatory requirements.

3. Cookies and Tracking Technologies

Because we specialize in digital marketing and paid advertising, our website utilizes cookies, web beacons, pixels, and similar tracking technologies to function effectively and measure engagement.

• Analytics: We use tools (such as Google Analytics) to understand website traffic.
• Advertising: We may use pixels to measure the effectiveness of our own marketing campaigns and to serve relevant agency updates to you on other platforms. You can control or disable cookies through your browser settings, though doing so may impact certain functionalities of our site.

4. How We Share Your Information

We are an agency, not a data broker. We do not sell your personal information to third parties. We may share your data only under these specific circumstances:

• Service Providers: We may share information with trusted vendors and subcontractors who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements.
• Legal Compliance: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the successor entity.
• With Your Consent: We may share data for any other purpose disclosed to you at the time of collection with your consent.

5. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. We implement robust, industry-standard administrative and technical measures to secure your data against unauthorized access or alteration. However, no internet-based data transmission is entirely secure, and we cannot guarantee absolute security.

6. California Privacy Rights (CCPA / CPRA)

As a business operating in Mountain View, California, we are highly sensitive to your state privacy rights. Under the California Consumer Privacy Act (CCPA) and subsequent regulations, California residents have the right to:

• Right to Know: Request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request the deletion of your personal information, subject to certain legal exceptions.
• Right to Opt-Out: Direct us not to sell or share your personal information (Note: We do not sell personal data).
• Right to Non-Discrimination: Receive equal service and pricing regardless of whether you exercise your privacy rights.

To exercise any of these rights, please contact us using the information in Section 9.

7. Third-Party Links

Our website may contain links to external sites, client portfolios, or social media networks. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any site you visit.

8. Children’s Privacy

Our website and services are intended for a general business audience and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Empowering Media LLC